Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Unacceptable for 61$ a month.
Yes and I also must note that forums are Internet forever. Anyone searching this product sees ALL OF THESE PROBLEMS, so you may want to get with the times Telus.
Just seen these posts, my power supply is also dead.
Telus needs to do something about this, to many people having power supplys that die.Bummer! Got a couple of boxes for my household. No power issues yet, only (6) mths old.
Hopefully not just something else to not look forward to 🥴
My power supply died on my previous unit also.
The problem is the hardware, of late the 21T power supply has been proven to be the weak link, it fails making it look like the tuner is bad, in fact not.
Having reported this and saying it often many here are not aware. Then the voices at the other end of the phone are not aware of the easy fix and continue to send out new hardware instead of just the power supply.
So many of the issues here may have been solved by PM but never reported fixed in the threads.
I went out and bought a 12V power supply, to be prepared for the fourth failure.
I have Telus cell, telus land line, Telus TV and internet and they are all working well.
Now, waiting for my missing discounts in January to be replaced to cancel out the amount I did not pay.
Insanity in the Telecom world!
When I switched to the 21T digital boxes in August 2024 and subsequently encountered so many issues and after exhausting the Support team via phone (when you could get a hit with someone) and they were basically throwing their hands up in the air, I found this Telus Neighborhood and immediately thought - I just made a huge mistake!
Fool me once...!!!
