Forum Discussion

Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

TELUS TV Feature Updates - Ongoing

Dear Neighbours,    We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
viperdiablo1's avatar
viperdiablo1
Advocate
2 years ago
Until you setup another profile the Telus tv app and digital box will automatically boot into the admin (default) profile. You would not get a profile selection screen. When on main menu screen the profile logo is top right of screen. If you click on that (mine by default was a butterfly logo ) , you will see an option to add profile. Once another profile is created when you turn on digital box or Telus tv app you will get the option to select the profile to use.

Hope this helps.
Dave68's avatar
Dave68
Friendly Neighbour
2 years ago
I already setup two profiles. I also do not have a profile icon on the app.

Thanks,
Dave

  • KHR's avatar
    KHR
    Icon for TELUS Team Member rankTELUS Team Member
    2 years ago

    There might be something strange going on with your account that a technical support agent might need to resolve if you're not seeing profiles on your devices.

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