Forum Discussion
Telus TV Digital Box
Can anyone help me? Last week I upgraded my pvr to digital box with cloud storage of recordings. The Stingray Music VIDEO app and channel 583 that I previously had on my pvr box is now missing. After...
Something is wrong with your setup. I can watch a recording on phone, laptop, computer etc.
Almost seems like your account thinks you have a PVR box and the recordings are held local and not in cloud.
That's correct. The recordings function was working properly for 3 days and then it stopped. I don't see how replacing the box will fix this but maybe the new box will have the app that's missing. When I select the recordings button it says "Add recordings to your subscription". Then when I select "Subscription options" the next screen says "Unable to load subscription options Reference code: 401 This content is already part of your TV package and does not need to be added."
