Forum Discussion
Barry58
2 years agoNeighbour
Telus tv / Optiktv
I am trying to add channels but keep getting thrown out of "manage" It tells me there was a problem and to try again later. It has been 2 weeks...
TELUS_Support
Official Support Team
2 years agoBy chance did you recently subscribe to TV service or did you make any other mid-billing cycle changes?
- Barry582 years agoNeighbourYes, recently subscribed. Just over a month ago. we already had internet--
<Mod edit: personal info removed>- TELUS_Support2 years ago
Official Support Team
Did you receive your first bill post-order yet? I usually see this come up after a recent service addition and it'll take a bill cycle for the self-customization to take hold.