Forum Discussion
Telus to cancel my 3rd party services
I've had Telus phone services for many years, but just switched my Internet from Shaw and TV from Bell as part of their current promotion. Telus installer came last week to hook up my services. Tel...
If it was me I'd follow up myself. While TELUS may cancel your old services they certainly won't pay any outstanding balances for you. You will need to make sure you are all square with your previous carrier anyway to protect your credit rating.
I just got off the phone with Bell and they said that I'd need to phone in to cancel my services. They said they would not take cancellation requests from another provider. Strange that Telus would say they would cancel my services for me. Oh well, now to phone up Shaw.
