Forum Discussion
ssmith
11 months agoNeighbour
Telus Smart Hub Cold Weather
I am looking at possibly getting the Telus Smart Hub for our cabin. I am wondering if anyone has tried this in an unheated setting. We winterize our cabin for the winter and the heat is turned off. G...
TELUS_Support
Official Support Team
11 months agoThe Smart Hub is designed to operate within a specific temperature range, typically starting at 0°C and above. Exposing it to extreme cold, such as -40°C, may affect its performance and potentially damage the hardware over time.
If you need to leave the internet active for security purposes, we recommend placing the Smart Hub in an insulated area or adding a small heating solution to keep the temperature stable.