Forum Discussion

DONTUSETELUS's avatar
DONTUSETELUS
Friendly Neighbour
11 months ago

Telus is charging for their internet wiring problem and lost internet time

I am a new Telus customer and have had nothing but negative experiences in terms of service and incorrect billing, long wait times to try to get help and now they want ME to pay for having my interne...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

Hi DONTUSETELUS - we would be happy to help with these issues. Are you still needing assistance?

DONTUSETELUS's avatar
DONTUSETELUS
Friendly Neighbour
10 months ago

I definitely need help with this problem and would like to pay the correct amount of my bill for monthly internet use. I hope you can resolve this in 24 hours. Thanks.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    10 months ago

    Hi DONTUSETELUS - this forum is for user-to-user support. They cannot help with billing issues.

     

    We'll send you a private message to help with your issue

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