Forum Discussion

Neighbour

9 months ago

Telus home internet fiber optics cancellation

I had a bitter experience with TELUS Home Fiber Internet in Oshawa. Despite being locked into a 2-year contract, the internet quality was very poor from the start, leading me to cancel the service wi...

Icon for Official Support Team rank

Official Support Team

8 months ago

Definitely not the experience we want for our customers. We'll reply to your private message now.

Related Content

Office Internet cancellation
I need to cancel my office Internet by the end of the month and so far it's gone like this: - Business representative tells me to call *611 - *611 is a robot that gives me instructions on cancellin...
Solved
ASoucy26
3 years ago
6.9KViews
3Comments
Hidden Cancellation charges...
So after 2 years with TELUS, the only product worth retaining is Gig fibre internet, that's if you have fibre installed to your property. I signed an agreement following a 'Salesman' cold call. F...
Solved
MrSL
8 months ago
2.7KViews
5Comments
Optic cable
I am renovating my family room and want to change placement of TV. But the optic cable is too short. Where can I buy a much longer cable about 20 feet
Solved
gail0279
3 years ago
13KViews
14Comments
Cancelling Home Security
After being a loyal customer for over 20 years I am at a crossroads with Telus. Almost 2 years ago I got the smart thermostat and doorbell camera. The thermostat never worked and after 6 phone call...
Solved
ChristineB
2 years ago
5.9KViews
6Comments
Internet cancellation
I requested a internet transfer with another provider, but clearly hasn't gone through Telus as I am still being charged. Post Canada also hasn't delivered the modern, maybe that is why... BUT, I am...
Bee_gr
8 months ago
1.3KViews
5Comments