Forum Discussion
VernH
4 years agoNeighbour
Telus email accounts
When I agreed to Telus home services I considered the fact I am currently running five Telus mobility accounts and home security, so Telus home internet, fibre optics, and television seemed like a lo...
- 4 years ago
My understanding, and experience, has been you can have multiple, independent, email addresses associated with a single Telus account. I currently have 3 email addresses with independent login credentials to Telus hosted Gmail. Two were migrated and a third was added at the time of migration. I had to work with Telus to get this working as expected.
There seems to be some confusion with regard to accounts, email addresses and aliases. From what I understand you have one account (for billing) and wish to have 10 email addresses and no aliases. Not sure why there is an issue with the account holder being responsible for all the email addresses? Login information and specifics are unique to each email address so you can control anything related to that address through Gmail.
Prior to the Gmail move you could do a lot of this yourself. Now most of it must be done by Telus.
FuzzyLogic
Community Power User
4 years agoMy understanding, and experience, has been you can have multiple, independent, email addresses associated with a single Telus account. I currently have 3 email addresses with independent login credentials to Telus hosted Gmail. Two were migrated and a third was added at the time of migration. I had to work with Telus to get this working as expected.
There seems to be some confusion with regard to accounts, email addresses and aliases. From what I understand you have one account (for billing) and wish to have 10 email addresses and no aliases. Not sure why there is an issue with the account holder being responsible for all the email addresses? Login information and specifics are unique to each email address so you can control anything related to that address through Gmail.
Prior to the Gmail move you could do a lot of this yourself. Now most of it must be done by Telus.
zulu53
4 years agoCoach
All GSuite (GWorkspace) administration must be done by delegated persons within the account holder group - Telus is the account holder with GSuite NOT the Telus customer.