Telus email account through Gmail

Hello

I have a Telus powered Gmail Account. My old Telus Email Account was switched over to a Telus powered Gmail Account.

I want to backup all my Gmail Account email folders to my backup Hard Drive. When I navigate to Google Takeout to accomplish this task, it states Admin will not allow use of Google Takeout. I am assuming the Admin is Telus, can I get around this? I think its a joke Telus switched our Emails Accounts over to Gmail Accounts but block many of the Gmail Account features. WTF! Garbage service!

   Thx