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Telus email account attempting to login to google maps over and over again
I have an Android tablet and and Android phone. On both devices I have a [email protected] account as my primary account for all google services. I also have [email protected] to access email only...
Hey Everyone. We have opened a ticket with Google and will provide updates as they are made to TELUS from Google.
If possible, can you share the following details with me, via a direct message, so we can provide the details to Google for troubleshooting?
- Android Build Number =
See Home > Settings > About [Phone/Tablet] > Build Number
- App build number =
See Home > Settings > Apps or Applications [> Manage Applications] > Docs > on top or bottom of the screen is the version number
- Device/Hardware =
See Home > Settings > About [Phone/Tablet] > Model number
- Network Service =
Please indicate whether 5G/4G/3G/Wifi/Offline (e.g. airplane mode) when you experience the issue.Thank you everyone for flagging this issue.
Nighthawk
Community Power User
Community Power UserThere is a recent discussion that sounds like your issue. Maybe see if the solution there can work for you?
https://forum.telus.com/t5/Internet-Home-Phone/New-Google-Sign-in-and-Telus-Email/td-p/146389
That is the same issue yes. But that thread said to disable norifications for google play services and that is a temp hack and not a solution. Need a proper solution that prevents the attempts or allows the login so that we can receive normal play services notifications
I agree with WayneT's assessment. This is NOT a solution. Come on Telus Support, you moved us onto the Google Suite platform so you didn't have to work with in house email servers. You need to work with Google and get this issue resolved for all your Mobility users that pay dearly for the services you promised to provide.
