Forum Discussion
lorissimo
10 months agoNeighbour
Telus Connect is showing neighbours' hardware...
Originally posted on Reddit but I was asked to post here... The title says it all, really. I haven't used the Telus Connect app for a while, and when I logged in today, it's showing the neighbours' H...
spider23
4 months agoNeighbour
I am having the same problem. What do I do to get it fixed?
TELUS_Support
Official Support Team
3 months agospider23 We'd like to get a little bit more info. Can you help answer a few questions:
- Which Province are you located in?
- Are you on a home or business account?
- Which router are you using?
Thanks!
- spider233 months agoNeighbour
Hello,
It is a home account in Alberta.
The router is TELUS Wi-Fi Hub
- TELUS_Support3 months ago
Official Support Team
What errors are you seeing when you try to set it up?