Forum Discussion
sohal4289
2 years agoNeighbour
Telus Connect Application Issue
Struggling with the Telus Connect application as it is showing can't connect to your modem/WIFI offline, but there is no issue with the internet. I tried to re-install the application, upgrade my pho...
CraftyMama6
2 years agoFriendly Neighbour
I am in Alberta.
They told me it was my wifi, they were supposed to send me the updated equipment. I am still waiting.
Blessing,
Amber Ferr:)
Amber Ferr:)
TELUS_Support
Official Support Team
2 years agoHey CraftyMama6 - we wanted to help with your issue but did not hear from you after we messaged you. Can you check your inbox please?
- CraftyMama62 years agoFriendly NeighbourWhat inbox are you talking about?I have not recived any emails.Blessing,
Amber Ferr:)- TELUS_Support2 years ago
Official Support Team
Not emails, but within the neighbourhood at the top you'll see an envelope. Maybe the message was opened and you got busy but you should have one from us. I'll send another
- Kos262 years agoNeighbour
Can I get help connecting my smart hub and wifi6 boost modem to my Telus connect app?