Forum Discussion
robertag
2 years agoFriendly Neighbour
Telus connect app?
In Ontario. Just had TELUS PureFibre Internet 1.5GB installed yesterday and everything works (relatively) well however... trying to setup the Telus connect app doesn't. It either says my internet i...
- 2 years ago
We checked with our app team, and they confirmed that, unfortunately, app support for our clients in the East is not yet available. However, it will be supported in the coming months.
robertag
2 years agoFriendly Neighbour
... also, if it makes a difference, the SSID has been changed and is no longer TELUSxxx
TELUS_Support
Official Support Team
2 years agoHello! Are you still unable to get set up with the Connect app?
- Virdi11 months agoNeighbour
Hi there.
Wondering how long it would take to completely fix Telus connect app ? it’s been ongoing issue for 4 months ever since I joined Telus internet.
- robertag2 years agoFriendly Neighbour
That is correct. Still getting message that my Internet isn't setup
- TELUS_Support2 years ago
Official Support Team
There was a patch released recently to correct these issues with the app. Have you ensured that you've updated to the latest version?
- robertag2 years agoFriendly Neighbour
There's no update available on Google play. Currently installed version is 5.28.0