Forum Discussion
Mlm995
3 years agoNeighbour
TELUS cancelling copper but will not install fibre
I live in a townhouse complex that has just got fibre installed to the main phone closet. I need to get fibre installed to my unit. However, I cannot use the online appointment booking system for some...
Mallevad
11 months agoNeighbour
I am in the same boat as you. But the installers never ran fibre from the box in my yard to my house and refuse to come out to do so? I have made appointmnets only to have them cancel. When they cancel they give me a number to call that goes to a voice mail thats full and I can not leave any message. I have been here and with Telus for well over 25 years and currently have services but are being threaten to have my services cut off when Telus discontinues copper service. Please have someone help me!
TELUS_Support
Official Support Team
11 months agoHi Mallevad we would like to help. We'll send you a private message to assist!