Forum Discussion
floppydiskhero
6 years agoFriendly Neighbour
Switched from 75/75 to Gigabit plan, problem with upload speed.
I recently switched from 75/75 plan to gigabit. With that change, my modem was swapped from the T3200 to the new Wi-Fi Hub. This is the only hardware change in my system. Before the change, my h...
BillTelusCust
6 years agoRockstar
So if you are getting full speed further upstream from the Telus speedtest server, something on Telus' server is broken - and you are getting 10% less speed than you should. Why not tell them that you "know" they are not in control of the internet, but they need to prove that their local loop is up to the speed specified. this will force them to fix their speed test server. If you can't do a speed test on their local server, try one in another Telus location - they have several. Or try a Telus mobility one.
Might as well keep on them till they fix it.
floppydiskhero
6 years agoFriendly Neighbour
Cheers, thanks for the advice. I will keep on them.
I just tried your suggestion of another Telus server, one in Edmonton, with the same results. Strong download speed and 0 upload.