Forum Discussion
Oldrailfan
5 years agoNeighbour
Sudden changes
Optik TV and Internet ...... what gives, from one day to the next the sound function on the TV disappears. (LG TV with a Philips soundbar)! Next comes that our Home WiFi setup loses the connection ...
polecat
5 years agoAll-Star
Oldrailfan The telus 3200 modem and optik receiver are updated on an on going basis. I have had to reboot the modem and receiver on occasion. If your lg is a smart tv it could also receive updates. A power outage sometimes.
Oldrailfan
5 years agoNeighbour
That sounds a lot like Microsoft way back when they introduced the Win OS. I'll see how it goes, but so far I'm not really impressed.
The modem and the receiver are also mounted in the "most convenient location" i.e. convenient for the installer, but certainly not for the customer.
- polecat5 years agoAll-Star
Oldrailfan A lot of tv & bars will not communicate with telus wand. Check your wifi strength with app I use (matthefner.com) you can wander around the house to check signal strength minus 50 or lower is good 60 still ok minus 70 not so good but works. It will show you all close by users and what channel you are on and frequency 2.5 or 5ghz. This will help you place modem in best location for you. Ont stays put. Polecat