Forum Discussion
dw1560
11 months agoNeighbour
Steam+ and EPP
I am an EPP member and have 5G+ Premium mobility plan. However I am not able to access the $25 stream+ pricing for 2 years. the order only shows the $5 discount. has anyone else had this issue an...
- 10 months ago
Hi there, can you send us a private message and we will look into this with you?
Phoneguy5655
10 months agoHelpful Neighbour
former customer service rep, 1st customer service needs to check if current offer. next they can try to fix. if they can't they check if it's a known billing issue. they then follow the resolve process, if no resolution they do up a case they then give you the case number, if new billing issue they have a procedure for new issues