Forum Discussion
Solved
Sonos Arc soundbar and new android/evolution box
We had evolution boxes hooked up yesterday. While everything seemed to go well, we have an issue with our main tv that uses the Sonos Arc soundbar (a Sonos Beam soundbar in another room is working ju...
Ok so we believe we have figured this out (at least it’s working this morning!). We went into device settings then device preferences on the android box and then into HDMI. We turned on both of the CEC settings (they were off). So far it seems ok. We will see how the day goes! Will update here if anything changes. We have other soundbars in the house that are connected via optical cable that don’t have this same issue but the ARC is connected via CEC and therefore needed this intervention.
hope this helps someone else! 😊
Ok so we believe we have figured this out (at least it’s working this morning!). We went into device settings then device preferences on the android box and then into HDMI. We turned on both of the CEC settings (they were off). So far it seems ok. We will see how the day goes! Will update here if anything changes. We have other soundbars in the house that are connected via optical cable that don’t have this same issue but the ARC is connected via CEC and therefore needed this intervention.
hope this helps someone else! 😊
THANK YOU, THANK YOU, THANK YOU!
The exact same thing happened with my Sonos Beam. Turned on both CEC toggles and it’s working again. Everything was fine for the last ~2 years and just recently the Sonos quit working with the Telus (and a Samsung tv). I thought it was a tv problem, then a Sonos problem where it wouldn’t connect because of interference…when it’s actually a Telus setting problem. Was this because of a recent update?!
