Forum Discussion
domck422
22 days agoNeighbour
Service Agreement
Has anyone else experienced problems like this with their service agreements. My service agreement does not match the service with my Optik TV or Internet. I have spend an enormous amount of time tal...
domck422
14 days agoNeighbour
Telus has my account information, service agreements, service tickets, service person report and they should also have a record of all equipment installed under an account. What more do you need.
TELUS_Support
Official Support Team
14 days agoThanks domck422 - although the company probably does have your account information, we are the Neighbourhood so we don't know who you are, your name, account information, etc.
Once you send us a private message we can verify your account and gather that information so we can help