Forum Discussion
Service Agreement
Has anyone else experienced problems like this with their service agreements. My service agreement does not match the service with my Optik TV or Internet. I have spend an enormous amount of time tal...
Telus has my account information, service agreements, service tickets, service person report and they should also have a record of all equipment installed under an account. What more do you need.
TELUS_SupportOfficial Support Team
Thanks domck422 - although the company probably does have your account information, we are the Neighbourhood so we don't know who you are, your name, account information, etc.
Once you send us a private message we can verify your account and gather that information so we can help
