Forum Discussion

Poro's avatar
Poro
Neighbour
10 months ago
Solved

Scam?

Hello Everyone, I got an phone call recently with an email regarding a "promotion/discount". Was wondering if anyone else had 587-812-8188 with an email from someone named max (Telus@saledepartmen...
  • Nighthawk's avatar
    Nighthawk
    10 months ago

    It is 100% a scam. Not a Telus number and definitely not a Telus email. 587-812 NXX belongs to Iristel. They appear to frequently sell VoIP access to overseas scammers.

dswilde's avatar
dswilde
Neighbour
9 months ago

I had the same call from Max.  He had access to all my services and knew all that I had, so it felt legit.  I fell for it, but got worried after, and changed my password. 

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
9 months ago

Hello dswilde, so many scams out there so you did the right thing and whenever in doubt, hang up and call us directly. Telus people should be using an email address that ends by TELUS.com and they're not supposed to ask for personal information. Hope everything will be alright and keep us posted!

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