Forum Discussion

pcarver's avatar
pcarver
Neighbour
5 months ago
Solved

Sales Calls from Telus

Does it strike anyone else as ironic that it is the telephone company (or companies) that makes having telephones such an annoyance? I'm referring to the fact that telephone companies are the major source of calls soliciting us for plans, services etc. These calls come at all hours of the day. They come on our cell phones, whose numbers are only known to friends and acquaintances, which makes it feel that the companies are using the service information they collect to bother us with sales promotions. If it was not because of needing a phone, I'd get rid of mine and dispense with all these aggravating calls--from the telephone companies! 

  • A high percentage of the "sales calls" these days are from overseas scammers and not the companies they pretend to be affiliated with. They frequently pretend to be from telecom companies. Many will use lists of phone numbers that they buy from certain sites or data brokers, and others will just use a random number dialer. Calls at all hours is a more common occurrence with the overseas scammers. If you've ever used your phone number in association with any online account, data brokers will have it. Especially after the countless data breaches across the internet.

     

    If you are a Telus or Koodo customer, turn on Call Control. It's free and will help filter out the majority of the calls.

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    What Nighthawk said is exactly correct. Unfortunately a lot of these calls are fraudulent, and you can always check in with us to verify the authenticity of any calls you may receive!

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    A high percentage of the "sales calls" these days are from overseas scammers and not the companies they pretend to be affiliated with. They frequently pretend to be from telecom companies. Many will use lists of phone numbers that they buy from certain sites or data brokers, and others will just use a random number dialer. Calls at all hours is a more common occurrence with the overseas scammers. If you've ever used your phone number in association with any online account, data brokers will have it. Especially after the countless data breaches across the internet.

     

    If you are a Telus or Koodo customer, turn on Call Control. It's free and will help filter out the majority of the calls.