Forum Discussion
Replacing old home telephone wire?
I have VDSL internet on a 50 Mbps plan and I'm only getting 38 Mbps. After checking with my ISP and doing all the testing of my line and modem over the course of a week, I'm pretty convinced my slow ...
Someone asked for more photos of the panel:
I'm not exactly sure what a demarc splitter looks like (I know what a telephone splitter looks like at the phone end). I noticed this device with 'phone' 'line' and 'modem' on it. But as you can see, there is no actual cable going to or coming from it. Just a thin exposed wire going to another box next to it. No idea what it is, or if it's active:
(BTW, that dangling cable with the separated exposed wires is the cable that goes to the bedroom. I have checked that phone jack and it is not working).
Panel porn:
NFtoBC
Community Power User
Community Power UserFollow these wires to their endpoint. One should go to your kitchen and or dining room.
Phil_Harmonic Your speed 44/45 is close to your your 50 package offers you can't do much better. There are high usage times of day also. You could go the shaw cable route cost of install and package ??????
Phil_Harmonic Glad to see you found a work around that will work for you. That wall just has cable and telephone in same box (saves money on boxes and plates when building) they are seperate functions and not joined together. The actual tel jack could be in trouble =loose =broken= rusty= you could check it and replace it with a new jack and cover plate (push cable back into wall and leave it. Polecat
So I tested the little box marked 'phone', 'line' and 'modem' and it works. However, connecting my modem to it would not be feasible since I'd have to run long ethernet cables through the laundry/boiler room doorway, and down a hallway and into the living room where my desk and PC are.
I talked with my ISP again, and told them I had narrowed down the problem to an issue with the telephone line behind this wall jack (some kind of combination of coax cable and phone cable jack) in the dining room:
The ISP said they could send out a tech to fix it, but it would cost $125./hr. I don't think the tech would be able to replace the telephone line anyway, as I previously mentioned, if the line is stapled to a stud, they wouldn't be able to pull it out without ripping out the dry wall.
This is the wall jack in the kitchen:
I managed to run the CAT5e cable from the kitchen wall outlet all the way around the living room to my desk (on the left) where my modem and PC are. But as you can see it means running it above the radiator. I think it will be okay though.
Since I am getting 44-45 Mbps (not ideal, but good enough), I've decided to live with it this way.
Thanks to everyone on this thread who helped me with this problem! I may not have bothered to try and test the kitchen wall jack otherwise.
NFtoBC Phil_Harmonic The utility box should be tel only possible two tel wires down --connector block inside --with wires continuing down conduit and into house. Three other cables from hole in box through holes in wall. Several coax tied to conduit onto the ground ??? The box has been pried open now held shut with a screw on right side. The cable going in by dryer vent i think goes to little block inside. Whats in conduit i hidden inside a wall or something. possible block wire feeds living room or kitchen. Or kitchen from hidden block? Picture of top of tel entrance needed and open box screw out lid should fall off.
NFtoBC This is a duplex so somewhere there is an area where the wires in the box are sent to respective units.???? The box has being pried open to break a hole on the side for wires. So inside is a terminal block???? and what about the wires in the conduit where do they go???? do they do living room or kitchen???? Wire on the outside wall is not correct What mess and puzzle
