Forum Discussion
Recordings and Restart Apple TV Playback Error
When I use the Restart show feature in TelusTV+ app on Apple TV, I will receive a "Playback Error" and this will also happen when watching recordings. Why? I've noticed I'll keep receiving this error...
I have this error directly in the TelusTv+ app iPhone 13 Pro iOS 26.3.1. Logged out of apple tv, removed TelusTV+ permissions for AppleTV, Unisntalled TelusTV+ app -> reinstall. Can watch some resume shows e.g., NHL Now, cannot watch NHL recordings on iOS but possible through TelusTV via web browser and via the New TelusTV + box. Restart all units, error persists. Any solution yet?
TELUS_SupportOfficial Support Team
GsHed We don't have any info regarding that specific issue but we'll look into this further. We've sent you a private message to collect some info so please keep an eye out for that. Thank you!
