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TopazJ's avatar
TopazJ
Neighbour
22 days ago
Solved

Received a collections notice for an account closed 2 years ago with a $0 balance

I closed my account with Telus in October 2023 and received a final email in December 2023 noting my account had a $0 balance. 2 years later, I receive an email from ARM collections agency that I ow...
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  • TELUS_Support's avatar
    TELUS_Support
    22 days ago

    Hey there! We'll send a PM your way to help figure this out. This shouldn't be happening after you had a $0 balance confirmation, so let's get to the bottom of it.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
22 days ago

Hey there! We'll send a PM your way to help figure this out. This shouldn't be happening after you had a $0 balance confirmation, so let's get to the bottom of it.

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