Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
KHRTELUS Team Member
TELUS Team MemberMontell We haven't made any changes in our Android TV app that would impact HDR on live channels, but have gotten similar colour space comments as they relate to our set-top boxes. The first comment came during the Stanley Cup finals (Florida's jerseys looked orange) and we engaged the engineering team at Rogers. It seems to originate on Rogers' end and is related to changes they've made in their UHD upcaling. We'll bring it up again.
Montell what city are you in? This may help the engineering teams triangulate.
Thanks. That does make sense and was a possible thought of mine as well.
It did look similar to the telus boxes before match dynamic range was implemented where it would send sdr signals incorrectly as HDR. Dont know if thats whats happening here.
Not sure what rogers is doing but it was bad, the red electronic billboard behind home plate had an advertisement and it looked completely unnatural.
I did wonder if perhaps they started airing jays games in HDR and telus maybe is converting it back to SDR and something is not being handled or tone mapped properly? Im just guessing though, but I did not think I noticed it a few weeks ago so I figured something must have changed.
Oddly my avr and lg oled reports bt 2020 as the colorspace on those channels, no other channels report that even tsn 4k. But its also not switching my tv to hdr at all if it is a bt 2020 signal.
