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Solved
T3200M no Mac Address
So our internet went down this afternoon and still down.. tech support tried all the troubleshooting and couldn't fix it.. I noticed in the modem gui that the Mac Address shows as N/A.. the serial num...
Yes, it does look like the line might be down. Use this link and check your location to see if there is an outage.
https://www.telus.com/en/bc/outages?INTCMP=VAN_status&linktype=ge-footerSorry to hear about the sitution with your wife's new job. Can you ask a neighbor for a favor and allow her to use their guest WiFi until it's fixed?
Yes, it does look like the line might be down. Use this link and check your location to see if there is an outage.
https://www.telus.com/en/bc/outages?INTCMP=VAN_status&linktype=ge-footer
Sorry to hear about the sitution with your wife's new job. Can you ask a neighbor for a favor and allow her to use their guest WiFi until it's fixed?
Unfortunately her work phone system uses a wired connection.. ah well it's just very stressful as there never seemed to have been any issues with Fibre here before.. hopefully a tech can come by first thing and able to fix it before she starts work.. guess we have to wait and see
