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Stingray Music channel
My stingray music channel disappeared recently. I had uploaded the app to my phone, used my Telus account to sign in and today I notice I am no longer subscribed and need to pay for the app on my pho...
Can you try to delete the app and re-download. This always helps with our 3rd party apps with TELUS log in credentials.
- Thank you. Reloading Stingray Music successfully accepted the Telus account.I should have tried that first!Regards, TerriSent from my iPhone
TELUS_Support
Official Support Team
Official Support TeamCan you try to delete the app and re-download. This always helps with our 3rd party apps with TELUS log in credentials.
This may help. What about the tv guide channel? Is it gone forever?
Thanks
Terri
Sent from my iPhone
- Thank you. Reloading Stingray Music successfully accepted the Telus account.I should have tried that first!Regards, TerriSent from my iPhone
- TELUS_Support
Glad it worked out!
