Forum Discussion
Sent an offer for 3gb, but their signup tool says it's not available.
So I was mailed an offer pamphlet for 3gb fiber (PureFibre X 3.0) It's addressed to me by name, at my address. When I go to the link telus.com/purefibrex is tells me that it's not available at my a...
TELUS_Support
Official Support Team
Official Support TeamHey therealjcole we should be doing area-based marketing so it might be an error that your address, or your side of the street is not eligible but across the street is ready to go.
I am sorry that you are receiving these marketing materials but your address is not ready. We can always double-check our systems if you'd like. We just need some personal information so please send us a private message
I am getting similar, but direct texts to my phone from Telus advertising the PureFibre X 3.0 (at a great price locked in for 2 years!) But when I check my availability, it says no way... not sure why I would get these texts (3 times now!) from Telus if it's not available to me, considering they know my address...
