Forum Discussion
Port Forwarding and NH20A (Telus Internet Hub)
I got my equipment upgraded last week to include the new NH20A. Really nice piece of hardware. Get the install completed, so grab the admin credentials and get to work configuring it. Proper DDNS cli...
Things I learned to get to the point where I could make my case:
- First, There are TWO different NAH's: The Arcadyan NH20A and the Technicolor FXA5000. Look identical, but different manufacturers and different UI's. This is important because the only people seeming to have issues have ones with Technicolor NAH's and not the Arcadyans.
- Second, everything you've been told by people on the internet and front-line TELUS support (this INCLUDES installers) is at best, half-informed and at worst, flat-out wrong. Most people don't know there are multiple NAH's or they confuse the Boost WiFi 6 devices as the NAH or god knows what else. Bottom line: If they can't show their work, weight their perspective accordingly.
I have the Arcadyan NH20A and I even called Telus today to see if I can switch to a Business plan since that will get me remote access and a static IP address. So, you would recommend factory resetting my NAH? That could do the trick? I'm at my wits end with this issue.
I would give it a try.
Full reset, then put in one of your PF rules immediately and see if it works. Don't change anything else.
If it doesn't, reset it again before going to bed (TELUS pushes their device FW updates overnight, try it in the morning and hit it again.I'll give it a shot this weekend and keep you posted.
