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Is the email address @info.telus.com legit?
Does anyone, including Telus, know if the email address @info.telus.com is legit???
While FuzzyLogic is correct that email spoofing is a very real issue, the address itself of [email protected] actually is legitimate and from us. We always however, do recommend checking in with us to verify the authenticity of anything you may receive.
After extensive search and using Ai, any address ending in @info.telus.com is phishing. This is NOT a legit telus email. Thanks telus for not providing that information.
- dru
Community Manager
After extensive search and using Ai, any address ending in @info.telus.com is phishing. This is NOT a legit telus email. Thanks telus for not providing that information.
I came across this post and wanted to clarify that this is incorrect. The email suffix @info.telus.com is legitimate and typically used for eBill notifications but with the caveat that email addresses can be spoofed so it's prudent you double-check the sender info and log into your account through our official website.
On any email you get you can go into the foundation information of a email to see where it came from. Out of scope for telus tech support but here's a link to an article that explains how to do that. No endorsed or supported by telus. I am a retired telus internet tech. support.google.com
TELUS_SupportOfficial Support Team
While FuzzyLogic is correct that email spoofing is a very real issue, the address itself of [email protected] actually is legitimate and from us. We always however, do recommend checking in with us to verify the authenticity of anything you may receive.
- Thank you for the information. I do believe the email I received was spoofed as it was offering something for free ~$10. To get it I would have to clicked a link. Which if it really was telus, wouldn't it be linked to my account rather than the dreaded email link.Thanks much.
- FuzzyLogic
Community Power User
Be wary of the AI. I have seen many AI responses that are incorrect or misleading. This post on Reddit had a similar query and there was a response from Telus that it's a legitmate address as well as various others that end with telus.com:
Is [email protected] a legit Telus email? : r/telus
Having said that it's also easy to spoof email addresses. Without the complete address as well as the context it's difficult to say for sure.
