Forum Discussion
Gwynne
2 years agoFriendly Neighbour
Intermittent Stingray channel issue (can't get back to normal channels)
So we've been noticing an intermittent issue with the free Stingray channels and going back to other channels that we're subscribed to. For example: Listening to music on channel 7856 ... then wh...
TELUS_Support
Official Support Team
2 years agoOur Dev teams are aware of this and working on a fix for a future patch release. The workaround for now is hitting the back button repeatedly,
If/when we find out more about the patch release, we'll let everyone know. Thank you for your patience and stay tuned!
Gwynne
2 years agoFriendly Neighbour
Hi, so I tried the back button and it doesn't work đ
Luckily I didn't tell my Father in Law about it because he's at this point quite irate with going to the music channels and then going crazy in trying to mash the buttons fast enough
- EvelynM2 years agoFriendly Neighbour
I tried the back button too and it did not work. I use Gwynne's workaround which consistently works: select Guide button, type in channel and VERY quickly hit OK twice.