Forum Discussion
slimdraogon
3 years agoHelpful Neighbour
Can't Log into TV sites
I am trying to log into different TV sites (TSN, CTV, Global) with my optik account. It is the right password and such but I get this message:"There was a problem. An error occurred connecting with y...
FuzzyLogic
Community Power User
3 years agoPossibly you have saved credentials in your browser? Also check if you have it set to sign in automatically:
slimdraogon
3 years agoHelpful Neighbour
Thank you for trying to help. I have checked all that and I have no passwords saved for any of the sites including telus.
I think this might be an account issue possibly.
I logged into MyTelus and went under "Account activity and trusted devices" to see if I was maybe signed in already somewhere else like an old computer or not fully signed out. There was nothing there, only my current device was listed.