Forum Discussion
Tellus_A_Joke
3 days agoNeighbour
Are there any humans working at Telus?
Can I please talk to a human? For the love of god, why can't I talk to a human? I just spent 2 hours using the chat feature with a "human", and then suddenly the chat was closed without my issue bein...
Tellus_A_Joke
2 days agoNeighbour
After several more attempts throughout the day, I finally got ahold of an agent. The renewal deal that I was offered via the initial chat (before the chat suddenly closed) was no longer available. I am beyond disgusted at how much time I've wasted with Telus. I am cancelling my service and going with Oxio. Telus you need to do better!
TELUS_Support
Official Support Team
1 day agoWe want to take a look at the account notes to see if there's anything more we can do. We'll send you a private message to collect your info so please keep an eye out for it.