Forum Discussion

Kitsune's avatar
Kitsune
Friendly Neighbour
3 years ago

Anyone else having major issues with new 4k Optik TV Box?

Our experience has been beyond awful. At this point we're thinking of moving to Shaw if they can't fix it ASAP. This new box is RIDDLED with issues from day 1, it clearly hasn't been tested properly. ...
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Termar RobG3987 This might be a dumb question, but I was wondering if you might have created different profiles within the app? The recordings are separated by profiles and are not shared. 

Termar's avatar
Termar
Organizer
3 years ago

No, they were present on my TV Monday night and when I turned on the TV Tuesday night they were all gone.

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