Forum Discussion
PVR Issues Still Continuing...
I've had a PVR is offline connect to home network message for ages. I had an hour conversation with Telus about this and the rep couldn't resolve it. He sent a new Optix TV box thinking it was a har...
It is fixed! I was on the phone with a Telus agent & it took less than 15 minutes. Telus still had my old PVR on their system, & once the agent deleted that & replaced it with my new PVR she ran a few tests (it went on & off a few times), the PVR went online. It was so simple, but it was something they had to do at their end. I am thrilled!
TELUS_Support
Official Support Team
Official Support TeamGreat to hear! Appreciate your patience!!
