Forum Discussion
Hieule
5 years agoNeighbour
Problem with the Internet and High Upload Data Usage
Hello, I just arrived in Canada a few months ago and I'm living with my host family now. We have a huge problem with our Internet, it's very hard to explain but I can say that we usually don't have W...
xray
5 years agoHero
I will assume when you say "WiFi" you don't actually mean "Internet access". It is not the same thiing.
WiFi connectivity has nothing to do with what plan you have. If your devices are not able to connect over WiFi or loose WiFi connections frequently then the issue is router configuration or router hardware. Don't waste any time looking at your plan until you get the router issue sorted out.
How many WiFi devices are connected?
Are all devices having similar issues or only some of them?
Some informatino on the device models would be useful.
Some informatino on which Telus router you have would be useful.