Forum Discussion
Please, check my bill
Bill date Total if received by August 15,
2025
= July 25, 2025 $71.25
Payable on receipt
Regular charges (Jul 25 to Aug 24)
Last payment: $71.25 on July 7, 2025.
----
- "I moved on July 30th and had the previous installation done before that."
"And I haven't paid the $71.25 due on July 25, 2025 yet."
When I log into my account, it only shows a balance of -$2."
"Why is that? I haven't paid the $71.25 that was due on July 25, 2025."
"Why does it show a balance of -$2?"
"Why isn't the $71.25 charge from July 25, 2025 displayed on my account?"
1 Reply
- C_Fun
Community Manager
Hi there, thanks for reaching out. If your account is showing a balance of -$2 despite the $71.25 bill dated July 25 not appearing, it’s possible that your service move triggered a billing adjustment or account migration, which can temporarily affect how charges are displayed online. To look into this and confirm exactly what’s happening, please send TELUS_Support a private message with your account details.
