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bettylo's avatar
bettylo
Neighbour
22 days ago

Payment made to inactive account

I made a mistake and paid an inactive Telus Home Line account at a bank back in Oct.  I tried calling the #s and couldn't connect with anyone at Telus for assistance.  The land line was disconnected ...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
21 days ago

Hi bettylo - we can help put the payment to the proper account. Can you send us a private message so we can verify the account and go from there?

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