Forum Discussion
Payment error
I am currently outside of Canada and encountered an issue while trying to make a payment scheduled for November 20 through my BMO Bank account. Unfortunately, an error occurred, and the transaction did not go through.
In an attempt to resolve this, I accessed my Telus account and tried to make the payment using my card, but that also proved unsuccessful.
I am eager to ensure the payment is completed by the 20th of November. Could you please provide guidance on how I can successfully make this payment? Your assistance in resolving this matter promptly would be greatly appreciated.
Thank you for your attention to this issue.
2 Replies
- If you can’t pay online, give them a call and make a payment through a Rep on the phone.
- dru
Community Manager
Good suggestion, jackrabbit000. If you're abroad, you can call our "roaming support" number via: +1 416 940 5995. If the payment is for home services, you can ask this team to transfer you to the appropriate line of business.
