Forum Discussion
Lyndajgibson604
2 years agoFriendly Neighbour
Optik TV freezing on channel listing
A-B
Community Manager
2 years agoHmm, that's definitely odd. What did the techs say when they were onsite in your home to troubleshoot? are you on the latest Optik experience or have you been a TV customer for a while now?
Lyndajgibson604
2 years agoFriendly Neighbour
They switched out the boxes and some cabling. It stopped freezing for a month or two. Now it is back but only on the channel listing page. I could call the help line but I did this before the techs came out and there was no progress except to get the techs!!
Cheers,
Lynda
Lynda