Forum Discussion
Qualicumsteve
12 months agoNeighbour
Optik TV Box issue
We had an issue with our original box not connecting and after a very long service call with a very helpful Telus employee, it was decided to send us a new box. We got it in the mail a day ago. I set...
Rocky3
12 months agoGuardian
Did you test the old and new box on the new power supply. Please do and we need to get this message to tech support. STOP sending out new boxes, send out new power supplier
Qualicumsteve
12 months agoNeighbour
Agreed and yes.
- TELUS_Support11 months ago
Official Support Team
We've forwarded this feedback to our dev team. Appreciate the heads up, Qualicumsteve !