Forum Discussion

Canucks's avatar
Canucks
Organizer
2 years ago

Optic TV Pick 5

I've got PIK 5 on my plan, I tried to change the channel selections within PIK 5 via the account settings, however that failed (I've never been able to do it myself). Then when I call support, I chos...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

We can check the notes on your account that the agents will have left regarding the order issue. Feel free to send us a private message and we can discuss further.

  • Canucks's avatar
    Canucks
    Organizer
    2 years ago

    Hi There, I got the call back from the agent and the channels have been updated. No need to action other than trying to fix your website. 🙂

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 years ago

      Great, thanks for the update. Appreciate your patience!

Related Content