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musicfreakcat's avatar
musicfreakcat
Organizer
2 years ago
Solved

No on demand for basic channel

Hi I wanted to watch On Demand shows on Global and it tells me I'm not subscribed to the channel when it's a basic channel included in the PikTV package. Has only affected a couple shows that I kno...
  • A-B's avatar
    2 years ago

    Can't seem to find any info on my end about that specific error. Your best bet would be to call in to our team directly at 1-888-811-2323 and have them look into your profile itself, as there may need to be a resync to resolve this.