Forum Discussion
No notification of price increase?
Hello, I had some monthly promotions expire as my term ended, as well as some other price increases on my monthly internet plan. It was a huge increase in the monthly price, made months ago. I on...
thryus Any price increases are shown on your bill at month end. Price will increase at the date they say. A lot of people don't look at everything that is on the bill.
I only saw it mentioned hidden in an email after the price increase had already happened. They didn't make it clear they were increasing the price.
@ I have phoned in and asked to keep the promos for another 2 years and they did it for me. Phone 2 weeks before term ends. Phone and ask for loyalty you never know. Good luck. If you change your internet or optic package midterm you lose the promos.
thryus It is on your bill bottom of one of the pages. Also you can bring up all the raises i think 2 years back. It also explains that the tax is taken off that 5 or 10 $ special deal you may have. The price increases are noted 2 months ahead of time. You just have look at all the small print.
