Forum Discussion
Mrfy
6 years agoFriendly Neighbour
No connection via Ethernet cable
Hi there New install - I am trying to access the internet via ethernet cable only - currently the cable is on Lan1. I also want to be able to turn off wifi completely. I have the T3200M. Not ...
- 6 years ago
Thanks so much for everyone's help - it is much appreciated.
For future reference - what ended up needing to be done was just to go into Network and recreate a Location - deleting the previously existing one which it was defaulting to. As soon as a new one was created it connected automatically - as it should.
Also yes I did go into the gateway platform and disabled - Wireless radio - as well.
Such a simple thing - simple fix - annoyingly so.
xray
6 years agoHero
I'm suspecting a bad Ethernet cable. You only have 1? Can you borrow one from a neighbor just to test with?
Mrfy
6 years agoFriendly Neighbour
Nope not the cable just hooked it up to an 8 year old computer that hasn't been used in about that length of time as well lol went directly online - no problems at all. It would seem that it has more to do with how the T3200 is configured for wifi - not ethernet.
So next question - how to configure the gateway so that it is set up for ethernet.
I have been trying the manual but it is not giving (as I could yet find) as how the settings are suppose to look for a wired connection....
- xray6 years agoHero
Perhaps the computer you are having problems with is not switching from WiFi to Ethernet after you plug in the cable. Most will automatically do this but not all. Try manually disabling the WiFi on the computer before plugging in the Ethernet cable.
- NFtoBC6 years ago
Community Power User
Sounds like your computer Ethernet port is the issue. Have you confirmed in the networking portal that it is indeed turned on?
That the old computer immediately connected, shows the router is not the issue.
- xray6 years agoHero
Your information is confusing. You say your old computer was able to get to the Internet using an Ethernet connection. Doesn't this mean your router is working for Ethernet connections?