Forum Discussion
New Google Sign-in and Telus Email
Google updated their sign-in pages a couple days ago. Now my Chromebook is constantly trying to sign-in to Drive and Docs on my Telus Google account. Telus email uses the Gmail platform but they hav...
SmoresGuy
TELUS Team Member
TELUS Team MemberHey Everyone. We have opened a ticket with Google and will provide updates as they are made to TELUS from Google.
If possible, can you share the following details with me, via a direct message, so we can provide the details to Google for troubleshooting?
- Android Build Number =
See Home > Settings > About [Phone/Tablet] > Build Number
- App build number =
See Home > Settings > Apps or Applications [> Manage Applications] > Docs > on top or bottom of the screen is the version number
- Device/Hardware =
See Home > Settings > About [Phone/Tablet] > Model number
- Network Service =
Please indicate whether 5G/4G/3G/Wifi/Offline (e.g. airplane mode) when you experience the issue.
Thank you everyone for flagging this issue.
- Android Build Number = UP1A.231005.007.T220XXU6DWLB
- App build number = 1.24.022.08.90
- Device/Hardware = SM-T220 [I am only experiencing the issue on my tablet, not other devices.
- Network Service = Wifi
