Forum Discussion
Netflix size on Samsung
when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.
Pic seems OK when a movie is selected and played.
Resolution is what it should be when I stream Netflix from my laptop.
Using the TV controls to adjust the resolution makes no difference; everything else Prime, etc, looks like it should
6 Replies
TELUS_SupportOfficial Support Team
Hi Urbanmisfit - Check the Netflix settings to see if the picture being used is not stretched or using a different resolution than your native one. If that doesn't help, try factory-resetting your TV box and try again
Tried everything. Netflix only works properly when connected to the web through the TV using the Samsung remote as well when streaming from my laptop. TV picture size adustments/zoom work as intended.
- TELUS_Support
Do you have our newest digital Optik boxes or our classic PVR/STB?
