Forum Discussion

New2Teluss's avatar
New2Teluss
Neighbour
3 years ago

My Telus App suddenly stopped showing my wifi traffic and devices

Hello, and just like that, my app stopped working. it was working just fine showing my NAH, and two boosters - and all the devices. I could enable and disable them with a tap. and I disabled 2!   ...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
2 years ago

If uninstalling and reinstalling and/or ensuring the app is up to the latest version isn't stopping this issue for you, reach out to our team at 1-888-811-2323 so they can assist.

tdrae's avatar
tdrae
Neighbour
2 years ago
This solution doesn’t work when you’re not open to help your customers
  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    It's a good thing then that we are! Let me know if you're experiencing any issues on your end as well!

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